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Adshouz

Organic Growth

Online reputation management for search, reviews and AI answers

The short answer

Online reputation management (ORM) is shaping what people find when they search for your brand — reviews, news, social posts and, increasingly, AI-generated summaries. Adshouz builds genuine review volume, responds to criticism professionally, publishes strong owned content that ranks for your name, and monitors mentions so issues are caught early.

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What you get

What our Online Reputation Management service includes

  • Reputation audit

    What Google, review sites and AI assistants say when someone searches your brand.

  • Review generation

    Ethical systems to ask satisfied customers for reviews on Google and relevant platforms.

  • Response playbook

    Templates and guidance for replying to complaints calmly and usefully.

  • Owned assets

    Profiles, articles and pages that rank for your brand name with accurate information.

  • Monitoring

    Alerts for new mentions and reviews so you respond quickly.

Can negative reviews be removed?

Only if they violate the platform’s policies — spam, fake, off-topic or abusive content — in which case they can be reported. Genuine negative reviews can’t be removed, but a thoughtful reply and a steady flow of new positive reviews reduce their impact.

Process

How we deliver Online Reputation Management

  1. Step 1: Assess

    Map every result and review for your brand and key people.

  2. Step 2: Respond

    Reply to existing reviews and correct inaccurate information.

  3. Step 3: Build

    Grow genuine reviews and publish strong owned content.

  4. Step 4: Monitor

    Ongoing alerts and monthly reporting.

Results

How we measure success

We agree the numbers that matter before we start, and report on them every week.
  • Cost per qualified lead

    Leads your sales team accepts, not form fills.

  • ROAS & contribution margin

    Revenue after ad spend and product cost.

  • CAC payback

    How many months until a customer pays back their acquisition cost.

  • AI answer share

    How often AI assistants mention you for your category’s questions.

Detailed case studies are shared on request during your audit call, with client permission. Ask for one in your industry.

FAQ

Questions about Online Reputation Management

Do you post fake reviews?

Never. Fake reviews violate platform policies and consumer protection rules and can get your profile penalised.

Can you remove negative news articles?

We can’t remove legitimate journalism, but we can help you respond, request corrections where facts are wrong and build accurate content that ranks above it.

How does ORM affect AI answers?

AI assistants summarise what’s widely published about you. More accurate, positive and recent information across trusted sources improves how AI describes your brand.

How long does ORM take?

Review improvements can show within weeks; changing what ranks for your brand name usually takes a few months.

Should I respond to negative reviews publicly?

Yes, briefly and calmly: acknowledge the issue, avoid arguing, and offer to resolve it offline. Future customers read your reply as much as the review.

Do you handle reputation for individuals as well as companies?

Yes — founders, doctors, lawyers and other professionals whose name searches affect their business.

Want to know what Reputation Management could do for you?

Get a free audit of your ads, website, tracking and AI-search visibility. You’ll get a short, specific list of fixes — whether or not you hire us.

Mon–Sat, 10 AM – 7 PM IST · Sunday closed